Customer Experience Strategies Summit 2023

  • 2023


The Customer Experience Strategies Summit 2023 is dedicated to cX execs looking to create transformational experiences that increase profitability across the entire customer journey.

The Customer Experience Strategies Summit 2023 covers topics such as:

  • IoT: Enable large-scale system and process changes
  • Culture Resilience: Sustain a committed customer-centric culture
  • Customer Satisfaction: Address performance gaps and build trust
  • Chatbots: Improve efficiency, quality and resolve complaints
  • Omni-channel: Optimize impact and consistency across touch points
  • Big Data: Conquer your challenges with big data
  • Frontline Engagement: Deliver next level customer care and service excellence
  • Loyalty Programs: Increase client retention and drive profitability
  • Social Activation: Emphasize personalization and build brand awareness
  • Predictive Analytics: Personalize services with business intelligence and VOC

The Customer Experience Strategies Summit 2023 brings together senior attendees from:

  • Public Sector
  • Private Sector: B2C & B2B
  • Consultants, Service and Technology Providers

The Customer Experience Strategies Summit 2023 might be held in 2023.

More Details

1495-2295 Canadian Dollar (Estimated)
Strategy Institute

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Please, check the official event website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, Marketing & Sales, Operations
Services: Retail

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