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Customer Focus 2014
29-30 Apr 2014
City Hall, Cardiff, United Kingdom
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Customer Focus 2014
Key Topics
Global customer experiences: seeing your brand grow
The digital customer experience
Mastering data analytics and new technologies
Balancing superior sales and service performance in a cost reduction environment
Customer behaviour: Segmentation and making it personal
Embracing social media as the new normal for customer service
Customer experience 360 view: gaining ROI
Loyalty and customer experience: the perfect marriage
Who should Attend
Executives, directors, managers and heads of:
Customer Services
Customer Care
Marketing & Client Services
Consumer Marketing
Customer Development
Sales & Marketing
Customer Operations
Customer Experience
Business Development
and more
Read more
Past Events
Customer Focus 2014 - 29-30 Apr 2014, City Hall, Cardiff, United Kingdom
(43358)
Customer Focus 2026
Important
Please, check "Customer Focus" official website for possible changes, before making any traveling arrangements
Event Categories
Business:
Customer Service
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