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Customer Service and Experience West 2023
10-11 May 2023
Hyatt Regency Mission Bay, San Diego, CA, United States
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Customer Service and Experience West 2023
Customer Service and Experience West 2023
is a brand-focused customer service conference.
Key Topics
Critical Metrics to Demonstrate the Success of the CX Department
Human Experience: Continuing Discussions Around the Future of Work
Maximising Your Tech Potential to Maintain Cost Efficiency
Delivering Loyalty-Winning Service and Setting the Bar for Employee Engagement
Building a Resilient Contact Center: Combatting Agent Churn & Retaining Talent
Augmented Agents: Intelligent Tools, Human Empathy & Enhanced Experiences
Dynamic Personalization to Exceed Customer Expectations
CX 360 – Refining a Robust Voice of the Customer Programme
Overcoming Fragmentation: The Importance of a Unified CX Effort
Read more
Past Events
Customer Service and Experience West 2023 - 10-11 May 2023, Hyatt Regency Mission Bay, San Diego, California, United States
(98372)
Customer Service and Experience West 2026
Important
Please, check "Customer Service and Experience West" official website for possible changes, before making any traveling arrangements
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Business:
Customer Service, Marketing & Sales
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