Digital Citizen Engagement for Government Masterclass 2013

Digital Citizen Engagement for Government Masterclass 2013 is a seminar dedicated to practical tools to develop and manage digital citizen engagement strategies, including:

• Opportunities and challenges in moving towards citizen participation, greater transparency and multi-channel service excellence
• The use of online tools and social media for efficient citizen engagement
• Effective digital strategies to engage and connect with the public online
• Internal management support and employee participation to advance digital citizen engagement strategies
• Evaluating and measuring the impacts of digital citizen engagement towards Government goals and outcomes
• Greater public participation and co-creation for improved citizen-centric policy design and program delivery

Who should Attend

Senior attendees from the public sector involved in:

• Stakeholder and Community Engagement
• Citizen Engagement
• Public Affairs / Public Relations
• Communications
• Gov 2.0
• E-Government
• Strategic Planning
• Social Media
• Service Design and Delivery
• Performance Management
• Policy Implementations
• Policy Planning and Development