Effective Office Management 2013

Key Topics

• Effective negotiation and influencing skills and how to best apply them in your role
• How to take on extra responsibility while staying in control
• The key to a robust and effective organisation
• How to get the outcome you desire through effective win/win communication skills
• Insights into managing difficult people, situations and stress in a calm and effective manner
• How to cram 24 hours into a morning – learn dynamic time management tools
• Foster a productive, efficient and positive office environment
• The strategic importance of defining and understanding the crucial role of an office manager
• How to effectively manage the dynamics of change

Who should Attend

Executive/personal assistants or anyone looking to become an office manager.