Generational Literacy for Managers and Human Resource Professionals 2015

Key Topics

• Utilize generalizations to understand the generation mix
• Distinguish between stereotypes and generalizations
• Pinpoint historical and cultural differences that have shaped each generation’s traits
• Distinguish between four generations in the workplace
• Identify each generation’s work style, values, and motivators
• Embrace the principle of generational tolerance
• Describe how these areas account for differences on the job
• Pinpoint key areas of generational differences
• Reverse an inter-generational communication misstep
• Prevent and deal with intergenerational conflict
• Apply these tools to the human resource employee relations process

Who should Attend

• HR Analysts
• Senior HR Professionals
• HR Personnel
• HR Managers and Directors
• Directors
• Employee Relations Professionals
• Managers
• Vice Presidents
• Employees
• Shift Leaders