Handling Change with Effective Communication 2014

Key Topics

• Organizations generally have fundamental shared values that embrace change
• Believe in something greater
  • Realities of change may surprise you
  • Champions of change provide perspective
• Are you Bruce Springsteen?
• Are you Madonna?
• Effective communication through change is crucial
  • Get the job done and keep the relationships intact
  • Consider the effects of group think
  • Have the courage to speak up
  • Pay attention to non-verbal
  • Avoid the wrong questions
  • Ask the right questions
  • Listen like your life depends on it
• A conversation between Madonna and Bruce provides insight
• Ultimately, change is not a luxury, but a necessity

Who should Attend

• Senior Vice Presidents
• CEOs
• Executive Directors
• Vice Presidents
• Regional Vice Presidents
• Managing Directors
• Managers
• Area Supervisors