How to Conduct an Internal Investigation 2015

Key Topics

• Identifying the need for an investigation
• Laws requiring employers to conduct investigations
• Goals of an internal investigation
• Common causes for investigations
• Training managers how to respond to a complaint
• Hearing the initial complaint
• Selecting the appropriate investigator(s)
• Preparing the investigation strategy
• Identifying relevant documents
• Identifying potential witnesses
• Securing files and records during the investigation
• Identifying appropriate and relevant electronic records, files and communication
• Question preparation and formatting
• Preparing and conducting the investigative interview
• Developing the facts
• Conducting the interview
• The importance of patience when conducting the interview
• The importance of summarizing and reviewing responses during the interview
• Reading body language
• Note-taking strategies
• Preparing an interview summary
• Conducting a post-interview evaluation
• Managing challenges during an internal investigation, including hostile witnesses, attempts to tamper with documents related to the investigation, managing confidentiality and mitigating gossip
• Preparing the final report
• Helpful resources and websites

Who should Attend

• HR Directors
• Human Resources Professionals
• HR Specialists and Generalists
• HR Managers
• Especially those who conduct Internal Investigations