How to Effectively Manage and Control Quality in Products and Services is a course dedicated to quality management topics including:
- Quality Management System Concepts
- Quality Management and Productivity
- Total Quality Management TQM
- Definition of Quality
- TQM Approaches of Deming, Crosby and Juran
- Relationship Between ISO 9001 and the Quality Management System (QMS)
- Statistical Process Control
- Measure quality with Statistical Tools
- Six Sigma
- Control Charts and Interpretation of Patterns
- Taguchi Loss Function
- Process Capability
- The role of Management in quality management
- Collaboration and Teamwork in Quality Management
Who should Attend
Executive officers, business owners, senior engineers, administrators and managers interested in quality management.
