IT Policy Development: Why You Need Them and How to Write Them 2014

Key Topics

• Policy Types and uses
• Policy Fact & Fiction - misconceptions, myths and truths
• Change Management and IT oversights - Key Components
• Justification - Identify, define and sell the need
• Basic Policy Structure
• The trade off - Service Levels and following your own policies - Insurance for Compliance
• Writing the Policies
• IT Policy elements
• Policy Awareness, Communications and Marketing
• Getting the Policy approved
• Wrappers
• Documentation
• Revisions and policy maintenance
• Modules and reuse

Who should Attend

• IT Director/Manager
• CIO, CFO, CISO
• HR or other persons involved in policy development
• ITSM team leaders