20:20 Customer Experience: Financial Services Nordics 2017 is a conference that covers topics such as:
- How is customer behaviour changing?
- Overcoming the challenges to achieving superb customer experience
- Using analytics to drive customer experience transformation
- Uncovering fresh insights from your data
- Lessons from customer journey mapping
- Delivering an effortless customer experience
- Harnessing the potential of an omnichannel strategy
- Optimising customer experiences: personalisation is possible
20:20 Customer Experience: Financial Services Nordics 2017 brings together senior C-level professionals from the financial services industry.