Measuring and Managing Public Sector Customer Service 2015

25-26 Aug 2015

Rydges on Swanston, Melbourne, Australia

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Measuring and Managing Public Sector Customer Service 2015 is a conference dedicated to Maximise your customer service capabilities.

Key Topics

Track performance against targets to strengthen service improvement
How to measure and manage your customer service
Building a quality management & measurement framework
Systems & data to improve planning & corporate strategy
Understanding what are we trying to measure?
Innovative strategies to manage & monitor customer interactions
Developing KPI’s that reflect corporate strategy
Innovating customer service strategy through available data

Past Events

Measuring and Managing Public Sector Customer Service 2015 - 25-26 Aug 2015, Rydges on Swanston, Melbourne, Australia (52091)

Measuring and Managing Public Sector Customer Service 2026

Important

Please, check "Measuring and Managing Public Sector Customer Service" official website for possible changes, before making any traveling arrangements

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Business: Customer Service, Finance

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