Negotiation and Leadership Insight 2014

Steve`s behavioural analysis methods can be used to interpret subtle indicators of feelings and emotions during interviews, negotiations and meetings.

Key Topics

• Reading and interpreting micro expressions
• Types of body language and lies people engage in and why
• Benchmarking interviewees` behaviour
• Distress signals and facial expressions during the sales process and interviews
• Preening and grooming behaviours
• Concealment and masking gestures
• Detecting qualifying statements and how people use them
• The importance of why you should analyse clusters of behaviours
• Real life examples of how people use language to deceive
• Verbal responses that lack ownership and truth
• "60 Second Profiling Technique" based on response latency
• Changes in tense, structure and delivery
• CFF sales principle (cool, fun and functional)
• 4 main categories of non-verbal behaviours
• Visual, auditory and kinesthetic processing, and
• Significant postural cues and grooming gestures
• Questioning types and interviewing practices

Who should Attend

Attendees with job titles such as:

• Executive
• CEO
• Lawyer
• Fund manager
• Analyst
• Recruiter
• Manager
• Investigator
• Finance professional
• Government department
• Real estate agent
• Sales consultant
• Media representative