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Social Media for Customer Care Summit 2014
29-31 Jan 2014
Kabuki Hotel, San Francisco, CA, United States
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Social Media for Customer Care Summit 2014
Key Topics
Develop Your Social Customer Care Strategy by Listening and Information Gathering
Identifying Your Social Customers and What They Want from You
What Social Media Marketers Need to Know about Customer Care
Making the Business Case for Social Customer Care
Maintaining Stringent Privacy Standards When Contacted in a Public Forum
Identifying and Using Different Types of Customer Feedback to Control the Brand Profile
Predicting which Channels Will Be Most Important Going Forward
Managing and De-escalating Public High-Profile Customer Concerns
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Past Events
Social Media for Customer Care Summit 2014 - 29-31 Jan 2014, Kabuki Hotel, San Francisco, California, United States
(41023)
Social Media for Customer Care Summit 2026
Important
Please, check "Social Media for Customer Care Summit" official website for possible changes, before making any traveling arrangements
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Customer Service, Management, Marketing & Sales
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