Telecoms Social Network Summit 2014

Key Topics

• Exclusive operator case studies about how to demonstrate an ROI from social media investments
• How operators can leverage social networks to gain actionable insight and enhance the profitability of their customer base
• How to align your corporate branding and customer care objectives
• How operators can capitalise on their services and drive new revenues
• How you can stimulate customer ‘opt-ins’ and capitalise on social media insights without breaching privacy regulation
• Social network analytics challenges

Who should Attend

Fixed-line, cable and mobile operators and MVNOs, including Heads, irectors, Specialists and Senior Managers of:

• ECare
• Social Media
• ECommerce
• ECRM
• Social Support
• Community Management
• Digital Marketing
• Social Insights
• Brand Development
• Marketing Analytics