Total Telecom Customer Experience Summit 2013

23-24 Sep 2013

De Vere Grand Connaught Rooms, London, United Kingdom

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The Total Telecom Customer Experience Summit 2013 is dedicated to latest trends in customer experience management (CEM) including:

Use CEM as a point of differentiation
Deliver profitable CEM programmes
Cost effectively improve customer experience
Consistent customer experience across multiple devices and platforms
A 360° operators` perspective of CEM
Measure and manage the end-user experience
How to deliver a great experience when not controling the service or content
Match CEM to changing customer behaviours

Who should Attend

Customer experience professionals within the telecoms industry.

Past Events

Total Telecom Customer Experience Summit 2013 - 23-24 Sep 2013, De Vere Grand Connaught Rooms, London, United Kingdom (37317)

Total Telecom Customer Experience Summit 2026

Important

Please, check "Total Telecom Customer Experience Summit" official website for possible changes, before making any traveling arrangements

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Technology: Communication Networks, Telecommunication

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