2nd Annual Customer Experience Management - Cross Industry Summit 2016

  • 27-29 Jul 2016
  • InterContinental Kuala Lumpur, Malaysia

Description

The 2nd Annual Customer Experience Management - Cross Industry Summit 2016 covers topics such as:

  • Omni-Channel Success
  • Let`s talk digital
  • Voice of the Customer (VOC)
  • Customer centric culture in your organization
  • Big Data in CEM

The 2nd Annual Customer Experience Management - Cross Industry Summit 2016 brings together:

  • VPs, Directors, Managers of Customer Service, Web and Social Media Strategists
  • Chief Customer Officers, VPs, Directors, Managers of IT, CIO, CTO
  • Managers of Customer Data and Analytics, Customer Experience and Service Executives

Past Events

Important

Please, check "Annual Customer Experience Management - Cross Industry Summit" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service

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