5th Annual Customer Retention and Loyalty Conference 2013

25-26 Jul 2013

Radisson Blu Gautrain Hotel Sandton Johannesburg, South Africa

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Key Topics

New services (data, broadband, 3G)- the main revenue movers
Social Media and online Marketing
New Technology & Trends
Increasing ARPU`s through Product innovation, VAS, Apps, mobile entertainment
Customer Lifecycle Management
Role of Brand image improvement
Call Centre Quality Management
Call Centre Cost Management

Who should Attend

Directors, Heads and Managers of::

Customer Loyalty
Customer Experience CRM
Customer Base Management
Customer Care
Online Experience
Customer Value Management
Customer Service Marketin

Past Events

5th Annual Customer Retention and Loyalty Conference 2013 - 25-26 Jul 2013, Radisson Blu Gautrain Hotel Sandton Johannesburg, South Africa (37897)

Annual Customer Retention and Loyalty Conference 2026

Important

Please, check "Annual Customer Retention and Loyalty Conference" official website for possible changes, before making any traveling arrangements

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Business: Customer Service

Technology: Communication Networks, Telecommunication

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