Customer Experience Management Meet 2019 - Sri Lanka is a conference dedicated to customer experience strategies across all channels.
Customer Experience Management Meet 2019 - Sri Lanka covers topics such as:
- Creating Consistent Communication
- Recognizing Voice of customer (VOC)
- Analytics to rescue
- Understanding customer’s ecosystem and journey
- Customer Retention and ROI
- Brand Authenticity
- Social Media
- Automation and Digitalization
Customer Experience Management Meet 2019 - Sri Lanka brings together attendees from:
- BFSI
- Retail and E-commerce
- Hotel
- Travel/ Tourism/ Leisure/Airlines
- Healthcare
- Telecom and Broadcasting
- Logistics and Transport
- Exports
- Call Center
- FMCG