12th Annual Customer Experience Management Telecom Summit 2020

2020 (Not Final)
Location is not final

The 12th Annual Customer Experience Management Telecom Summit 2020 might be held in 2020 (Not Final).

The 12th Annual Customer Experience Management Telecom Summit 2020 covers topics such as:

  • What can be done to improve the customer-centric culture?
  • Approaches for managing customer value management
  • How are chatbots and AI driving customer experience?
  • Engaging customers via digital channels
  • Find out how to address customer needs in the near future
  • Ways for optimising Omni-channel experience
  • Using Voice of the Customer to improve customer experience
  • How to make digital customer experience more human?

The12th Annual Customer Experience Management Telecom Summit 2020 brings together Vice President, Members of Board, Head, Directors and Senior Managers involved in:

  • Customer Experience
  • Customer Lifecycle Strategy
  • CRM & Loyalty
  • Client Relationship Development
  • Marketing / Sales
  • Customer Care and Service Quality
  • Customer Insight and Satisfaction
  • Retention and Loyalty Programmes
  • Client Relationship
  • Channel and Multichannel Management

Past and Future Events

   11th Annual Customer Experience Management Telecom Summit 2019  2-4 Apr 2019, Vienna, Austria (39589)
   9th Annual Customer Experience Management Summit 2018  2-4 Oct 2018, Barcelona, Spain (45709)

Important

Please, check the official conference website for possible changes, before you make any traveling arrangements

Prices are for evaluation only.

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