The Business Service Delivery Summit 2014 focused on the tools, drivers and techniques that make CEE the location for Business Service enablement.
The Business Service Delivery Summit 2014 covers topics such as:
- Next Year’s Objectives in An Increasingly Mature Market
- Change Management
- Are Partnerships the Only Way to Ensure Cost Effective Service Delivery
- Driving Business Enablement through Shared Services Process Management Hubs
- Business Intelligence & Master Data Management
- What Comes First? Process, People Or Technology?
- Guarantee Enhanced Service Delivery to the Business by utilising Customer Relationship Management Tools
- Leverage SSCs to Drive Enhanced Data Analytics
