Customer Experience Exchange East Coast 2013 is a conference that covers topics such as:
- Developing an inspirational brand and seamless customer experience across all channels
- Embedding customer centricity through effective people engagement, motivation and training
- Using customer insight to drive continuous business improvements
- Demonstrating the ROI of customer experience
- Mobility as a game changer: How is mobile impacting your integrated customer experience strategy?
- Integrating social media into your customer experience strategy
Customer Experience Exchange East Coast 2013 brings together senior executives, including
- Chief Marketing Officers
- Chief Customer Officers
- EVPs/ SVPs of: Customer Strategy, Customer Experience, Consumer / Customer Insights, Marketing, Customer Loyalty eCommerce and Customer Operations
from industries such as:
- Telecommunications
- Financial Services (retail, commercial and insurance)
- Travel
- Retail
- IT
- Hospitality
- Manufacturing
- High tech
- Energy
- Consumer Goods
- Public Sector
- Utilities
