Customer Relationship Management: Strategic Methods to Manage Relationships is a webinar that covers topics such as:
What are the fundamentals of understanding personality you can use to communicate more effectively with your customers?
What are your experiences with managing customer relationships? What`s worked? What`s fallen short?
What can everyone learn from a branding expert`s mantra: It`s all about them? How do we apply this practical approach strategically?
What can we learn from Dr. Kano`s study of a camera company to enhance our ability to dig out customers hidden needs, wants, and unexpressed desires? How do we construct practical probing questions?
How do I construct a strategic approach to internal and/or external customer relationships that grow my business? If I use customer management software, how can I increase its usefulness? How do I deploy a more strategic plan to work with customers?
Customer Relationship Management: Strategic Methods to Manage Relationships is intended for: