Customer Service Summit East 2020

  • 13-14 Oct 2020
  • New York Hilton Midtown, New York City, NY, United States

Description

Customer Service Summit East 2020 is a brand-focused customer service conference.

Customer Service Summit East 2020 covers topics such as:

  • Achieving seamless service– making chat, social, email and phone work together
  • Delivering an Effortless Experience – Ensure your customer service is smooth, timely and proactive
  • Safeguarding the Customer Experience Against Social Media Brand Fraud
  • Harnessing the voice of the customer to deliver unrivalled experiences
  • How messaging apps revolutionized Rogers’ social support
  • Embedding and scaling social support for a unified customer support experience
  • Customer Service within the Customer Journey
  • Managing, measuring and integrating chatbot interactions with consumers
  • How to Respond to the Evolving Needs of the Mobile Customer
  • How to recruit, train, motivate and retain your best agents

Customer Service Summit East 2020 will be held in New York City, NY, United States on 13-14 Oct 2020.

Venue

New York Hilton Midtown
1335 Avenue of the Americas,
New York City,
New York,
United States
  View all Hotels near Venue

More Details

1695 US Dollar
No exhibition
The Incite Group

Future Events

  • Customer Service Summit East 2020 - 13-14 Oct 2020, New York Hilton Midtown, New York City, NY, United States (69895)
  • Customer Service Summit East 2021 - Oct 2021, NY, United States (74439)

Past Events

  • Customer Service Summit East 2019 - 23-24 Oct 2019, Marriott at the Brooklyn Bridge, Brooklyn, NY, United States (74440)

Important

Please, check the official conference website for possible changes, before you make any traveling arrangements

Prices are for evaluation only.

Other Events with Similar Categories

Featured Conferences & Exhibitions