CX Dialog 2022 is a conference dedicated to the connection between customer experience and corporate strategy, CX trends and orientation for implementation.
CX Dialog 2022 covers topics such as:
- Customer Journey Management/Mapping
- CEX Trends/CEX Trend Radar and Maturity Model
- Customer Insights
- Customer Data Platforms
- KPI`s and ROI of CX strategies
- CX Strategy/Key Figures/Implementation
- Practical examples from automotive, energy supply, insurance, retail,
- Multiexperience Management
- Software solutions, methods,....
CX Dialog 2022 brings together attendees from:
- Insurance
- Banking
- Automotive
- Retail
- Consumer electronics
- Telecommunications
