Developing Professional Assertiveness and Confidence 2014 is a course that covers topics such as:
- Different types of business behaviour
- Techniques for maintaining composure and credibility
- The differences between assertiveness, confidence, influence and power
- Skills to make you a more confident, credible and assertive communicator
- In-depth personal assertiveness assessment
- Critical skills to handle criticism, anger, negativity and confrontation
- How to overcome confidence breakers in the workplace
- How to enhance self confidence, self esteem, and self belief
Developing Professional Assertiveness and Confidence 2014 is intended for business professionals who wishes to enhance their personal profile at work.
