Handling Difficult Conversations with Employees 2014 is a webinar that covers topics such as:
- Diagnose and deal with defensive communication and behavior
- Diagnose how and why communication breaks down
- Stay in control of the conversation
- Keep your own emotions in check
- Know when to soften the blow and when to lower the boom
- Know when to talk and when to listen
- Handle someone who cries
- Stay safe with a volatile person
- Handle someone who won`t participate
Handling Difficult Conversations with Employees 2014 brings together:
- HR Analysts
- Senior HR Professionals
- HR Directors
- HR Managers
- Employee Relations Professionals
- HR Personnel
- Vice Presidents
- Directors
- Shift Leaders
- Managers
- All Employees
