Managing a `Critical Conversation`: It is Not Just What you Say, But How You Say It 2013

Managing a `Critical Conversation`: It is Not Just What you Say, But How You Say It 2013 is a webinar that covers topics such as:

• How to prepare yourself for a critical conversation
• The types of "critical conversations" that are now required in the workplace
• The "dos" and "don`ts" of critical conversations
• How to prepare the employee for a critical conversation
• How to follow-up
• How to set up the structure of the critical conversation

Managing a `Critical Conversation`: It is Not Just What you Say, But How You Say It 2013 is intended for:

• Anyone in a supervisory position who is responsible for the performance of other employees
• First line supervisors to senior department heads
• Labor Union Representatives
• Human Resources
• Employee Relations Personnel