Patient Experience

Patient Experience is a conference dedicated to Connecting pharmaceutical and healthcare communities to map the patient journey.

Patient Experience covers topics such as:

  • Trends Shaping the Future of Patient and Customer Experience
  • The Role of Technology in Creating Your Patient Experience Strategy
  • How Off-Label Use of Approved Medication Impacts HCPs, Pharmaceutical Companies and the Patient’s Overall Journey
  • The Importance of Human- Centered Design and Innovation in Building the Patient Experience Strategy
  • Best Practices for Successfully Steering Multiple Stakeholders Through the Continuum of Care
  • The Importance of Patient-Centered Research in Patient-Focused Care in Drug Development

Patient Experience brings together attendees with responsibilities in:

  • Customer/Patient Care
  • Patient Experience (PX)
  • Customer Experience (CX)
  • Patient Engagement
  • Marketing/Marketing Communications
  • User Experience (UX)
  • Clinical Education/Staff Development
  • Consumer/Customer Insights
  • Human Resources (HR)
  • Public Relations (PR)
  • Patient Navigation
  • Community Relations
  • Patient Advocacy
  • Patient Experience Design
  • Patient Safety
  • Patient Liaison
  • Nursing
  • Patient Services
  • Customer Strategy
  • Product/Program Management
  • Market Access
  • Customer Centricity
  • Digital Marketing
  • Customer Excellence
  • Patient Retention
  • CHRO
  • User Design
  • Marketing Analytics
  • Omnichannel
  • Operational Excellence/Service Excellence
  • Internal Relations Teams
  • HC Clinical Transformation Companies
  • Engagement/Analytics Service Providers
  • Legal/Privacy Teams
  • Law Firms
  • Patient Advisory Services
  • Translation Services
  • Consultants and Strategic Advisors

Future Events

Patient Experience 2020


Please, check the official conference website for possible changes, before you make any traveling arrangements

Prices are for evaluation only.

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