Saudi Customer Service Week 2013 is a conference that covers topics such as:
- New techniques for fast and efficient complaint resolution
- How to instill a customer-centric culture throughout your organisation to increase customer satisfaction and raise service standards
- How to maximise Big Data to provide a unique customer experience and segment customer information
- Successful CEM strategies from renowned global brands and strategies to retain existing customers
- Enhancing employee and customer engagement to increase quality of service and delivery
Saudi Customer Service Week 2013 brings together customer service professionals.
