Teaching your Front-line How to Ask BSA Questions? 2018 is a webinar that provides knowledge on how to train your frontline staff to ask BSA questions. It will cover Currency Transaction Report.
Teaching your Front-line How to Ask BSA Questions? 2018 covers topics such as:
- Customer service vs bank preservation
- Responsibility of the front line
- CTR scenarios and questions
- Updating customer information
- SAR scenarios and questions
- MIL scenarios and questions
- Building a stronger relationship between frontline and back office
- Why should I care (a frontline perspective)
Teaching your Front-line How to Ask BSA Questions? 2018 is intended for:
- Branch Managers
- District Bank/Credit Union/Financial Institution Managers
- Compliance Managers
- Teller Supervisors
- Risk Officers
- Front Line Staff
- Operational Managers
