Customer Experience Management China Summit 2016

  • 01-02 Nov 2016
  • Grand Hyatt Shanghai, China

Description

The Customer Experience Management China Summit 2016 is a conference dedicated to the latest challenges in proactively building and managing customer relationships.

The Customer Experience Management China Summit 2016 covers topics such as:

  • How do you create a customer focused culture and what is the role of CEM in China?
  • What are the new innovative methods in Customer Experience Management?
  • How do you leverage on mobile channels to enhance your customer experience?
  • How has social media initiatives had an impact on the cost and result of CEM?

The Customer Experience Management China Summit 2016 brings together:

  • Industry experts
  • Global and regional CEM professionals

Past Events

Important

Please, check "Customer Experience Management China Summit" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, Management

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