The Customer Experience Summit is dedicated to we upskill individuals & teams by showcasing strategies & solutions from the very best-in-class. Join leaders from the.
The Customer Experience Summit covers topics such as:
- Building customer-centric companies: unlocking rapid growth with data-driven principles
- Beyond ChatGPT - enhancing customer success with generative AI
- Empowering team efficiencies & focusing on the work that matters by harnessing AI/ML
- CS vs sales vs product - cross-functional best practices to power retention & growth
- To VP, C-suite and beyond - success stories in career progression
- Scaling customer success: providing an outstanding customer experience `en masse`
- Cheat codes to success: a customer success leader’s guide to aligning culture & vision
- Data-driven CS - proving ROI by measure 3 key metrics
The Customer Experience Summit brings together:
- Customer Experience
- Customer Success
- CS
- CX
- Customer Support
- CSM
The Customer Experience Summit will be held in San Francisco, United States on 23-24 Oct 2024.
