Executive PA:Achieving Exceptional Performance 2010

Enhancing your diversified role by commanding the necessary management skills and technical know-how to sustain and guide your organisation

The role of the Executive PA is complex and demanding, requiring great skill and dexterity at many levels managing relationships, information and communication flows between executive board members; troubleshooting a multitude of requests via email, telephone and paper; managing projects, changing priorities and logistical details. All this while underpinning and supporting the organisation s business strategy at the highest and most influential level. An exhausting, and at times an isolated, position to be in, while simultaneously appearing to be calm, composed and in complete control! Indeed, the swan that appears graceful and elegant while paddling away under the surface to keep things moving forwards smoothly is an apt analogy for an Executive PA. Expectations and pressures are high and, just as many Executives benefit from executive coaching, so too can the motivated Executive PA in order to complement and strengthen the working relationship between Executive and Assistant. In such a fast paced and prominent role it is often difficult to find the time, space and support to stand back in order to evaluate and plan how best to move forward and grow your role. The 2-day Executive PA professional training course can transform how you develop and influence your own career as a professional and ambitious Assistant.

Key Topics

• A wide view of the role & responsibilities of the PA as a manager
• Managing your mind, you time and your workload
• Balancing priorities, coping under pressure and being the best you can be
• Learning the Dynamics of Negotiation, Communication and Influencing skills
• Assertiveness techniques to improve productivity and self-esteem
• Health and well-being for busy Executive Assistants
• Developing a successful relationship with your boss
• The future of the PA profession, and opportunities to make the most of it