Focus on Excellence: How to Build a Culture of High Performance Using the Baldrige Criteria and Framework 2016

Key Topics

• Is your organization achieving world-class performance? How do you know?
• Are you a high-performing, innovative organization? How do you know?
• Are your customers satisfied with your products and services? Will they stay loyal to you?
• Does your organization have clear strategic objectives that address your most important challenges? How do you know?
• Is your organization ethical and well governed? Do your customers, employees, and the community think so? How do you know?
• How do you know?

Who should Attend

• Business Unit Leaders
• CEO’s
• Mid - to Senior Level Leaders
• HR/Quality Professionals
• Anyone interested in learning more about the strategy and capability involved in applying the Baldrige Criteria