Healthcare Operations & Maintanance 2010

The world is demanding for professional healthcare, endless quality and better services. Seekers have demonstrated their willingness to pay for it while payers will be funding for better corporate healthcare. Are providers ready for this challenge? Greater emphasis is now placed on improving quality and driving efficiency. Competing in this global arena requires healthcare providers to strive to keep up with the demands of rapid growth in recent times in rendering excellent, extraordinary and exemplary service. Healthcare organizations of today must transform in the way they operate and maintain their facilities to match the needs of healthcare seekers and payers. It must develop new approaches and strategies that encompass a holistic business excellence model to be the best in the region they operate in.

• Hospital Administration and Management
  
• Service Delivery and Customer Care
  
• Quality Measurement & Evaluation
  
• Patient Safety and Satisfaction
  
• Facility and Infrastructure Management
  
• Housekeeping and Room Management
  
• IT Infrastructure and Delivery Systems
  
• Information and Records Management
  
• Operational and Clinical Support Services
  
• Equipment and Device Management