Heritage - Understanding Ourselves to Understand Others - A Course in Diversity 2016

Key Topics

• Transference and why it is important to relationships
• We take our heritage wherever we go, even into the workplace. The Story of I am is the story of you
• What preconceptions do we come into work with? Fairness? Unfairness? Authority? Openness or being closed to other cultures, entitlement, disadvantage?
• Where do our expectations come from? Expectations for ourselves and expectations of others come from our heritage. We all think we`re right
• How open are you to other cultures? How can we learn to work together in a diverse community? Down to the gut level
• What`s just below the surface? Is it healthy? Do we need to make it healthy?
• Enriching our lives with appreciation of perspectives
• Cultural Empathy. Trying to understand those who are different from us
• What happened in his life? And what is he searching for?

Who should Attend

• Coworkers
• Managers
• Presidents
• Vice Presidents
• Human Resource Depts
• Owners
• Customer Service Representatives