Home Delivery World Europe 2017

Key Topics

• How to improve customer service and satisfaction
• How to improve company/ consumer and driver communication
• How to achieve accurate demand forecasting and product availability
• How to optimise order-taking
• How to track merchandise and product availability
• How to handle luxury goods – security and value add
• How to cut down delivery time and get the product to the consumer when they want it
• How to optimise routes and delivery schedules
• How to ensure your staff have full visibility of delivery journey of parcel and stock inventory
• How to reduce warehouse resource requirements
• How to optimise warehouse management
• How to optimise order fulfilment
• How to facilitate a ‘just-in-time’ fulfilment operation
• How to reduce overstocking and working capital
• How to improve your labelling and tracking system
• How to package goods in a cost effective and efficient manner
• How to get more customers in your store
• How to maximise your stock availability
• How to improve the effectiveness of your returns strategy
• How to improve the click and collect offering for your customers
• How to create new business and new business models
• How to sell and delivery to new markets across Europe – Tax, partners and technology
• How to partner with leading logistics players

Who should Attend

Retailers and B2C delivery experts, including CEOs, Heads of:

• Supply Chain
• Operations
• Fulfilment
• Logistics
• Omni-channel
• Ecommerce