ICMI Contact Center Connections


ICMI Contact Center Connections is a conference dedicated to the latest technology and trends in contact centers and covers topics in areas such as such as:

  • Operations Management in contact centers
  • People Management in contact centers
  • Technology Management in contact centers
  • Strategy and Leadership in contact centers

ICMI Contact Center Connections brings together customer management professionals.

Past Events


Please, check the official event website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, Management
Technology: Telecommunication

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