Measuring & Evaluating Social Services Performance

Build a Successful Performance Management System
Implement an effective performance management system to ensure optimal performance

Develop Measures that Align with Your Strategic Vision and Connect to Organizational Goals
Create a management system that links evaluation, planning and performance to your organization s mission

Map Existing Activities, Outputs and Outcomes to Improve Results
Improve data collection and quality of performance across the board

Evaluate the Efficiency and Quality of Your Management Capacities
Determine strategies to measure your work and its relevance to your program