Press Ganey 2010 National Client Conference

Has your organization used Press Ganey data and improvement solutions to drive success?

Consider sharing your experience with your fellow health care professionals as a breakout session presenter at the 2010 National Client Conference. Whether your achievement focuses on improving quality, increasing market share, operating efficiently or optimizing reimbursement, this is your opportunity to help your peers learn from your expertise.

Focus Areas

To assist you as you make your selections, a Focus Area is included after the title of each session. This descriptor identifies the core focus of that particular session.

Dedicated Stakeholders
Each member of this group, which includes employees, physicians, staff, board members and community members, contributes powerfully to the success of your organization.

Strategy & Leadership Systems
By improving the systems that guide your organization including corporate, executive, community and marketing strategies you can create positive change from the top down.

Safety & Clinical Quality
Improving patient safety leads to better clinical outcomes. Establishing a culture of safety requires focus on technology and system design, as well as the all-important human factor.

Efficiency & Throughput
To receive maximum ROI, organizations must practice highly efficient processes and operations. Operational efficiency is directly influenced by patient flow, which is often the root cause of other negative organizational issues.

Service Excellence
Service excellence is achieved through exceptional interactions between patients, families, staff and physicians. Incorporating service excellence into your improvement initiatives will take your organization to the next level.

Medical Services
Medical practices and home health agencies face many of the same issues hospitals face but in a different context. Solutions tailored to these organizations` specific needs help them achieve maximum efficiency, productivity and ROI.