The Customer-Focused Contact Centres Conference

  • 07 Oct 2022
  • America Square Conference Centre, London, United Kingdom

Description

The Customer-Focused Contact Centres Conference is dedicated to the delivery of seamless, multi-channel customer journeys & experiences by harnessing technology & empowering agents.

The Customer-Focused Contact Centres Conference covers topics such as:

  • Channel Mix
  • New Tech, AI & Human Touch
  • Customer Demands & VOC
  • End-To-End Customer Journeys
  • Colleague & Customer Experience
  • Train, Motivate & Retain
  • Winning Workforce Cultures
  • Change & Transformation
  • Forecasting & Measurement
  • Operational Excellence
  • The Future Of The Contact Centre

The Customer-Focused Contact Centres Conference brings together attendees involved or interested in:

  • Business services
  • Operations
  • Customer experiences
  • Customer services
  • Automation
  • Customer journeys
  • Contact centres
  • Service design
  • Customer behaviour
  • Customer contact

The Customer-Focused Contact Centres Conference will be held in London on 07 October 2022.

Venue

  • America Square Conference Centre , One America Square 17 Crosswall, London, United Kingdom

More Details

Prices:
750 Pound Sterling (Estimated)
Organizer:
GIC - Global Insight Conferences Ltd
Website:

Future Events

Important

Please, check the official event website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, Marketing & Sales

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