World Class Airlines 2011

Spread your wings and soar: The time has arrived where the aviation industry has started to make the long awaited strategic shift from simple survival to positive growth as new challenges continue to emerge. The relationship between efficiency and capability of the products, services and content has become more complex than ever. Meeting and exceeding the customer`s expectations has become the motto of all World class airlines and the challenge is to deliver exceptional front-line products and services to their clients.

Airlines around the world are addressing important challenges of sustaining airlines profitability, ensuring safety and security, and developing adequate air transportation infrastructure. The industry is competing more aggressively and proactively for a share of their customer s mindset, loyalty and revenues by employing a variety of business strategies. They are responding to their customers` preference for more choices, lower fares and direct access to a wider range of destinations. While addressing the issues of airline networks and alliances, punctuality and safety are also one of the most important value offerings.

marcus evans presents a unique World Class Airlines 2011 conference which will revolutionise innovative ideas by generating sustainable practices in the industry. This highly-interactive and information packed event will highlight global case studies in the industry and at the same time provide an excellent networking platform with global professionals and industry leaders who are at the forefront of the aviation development. The unique feature of this event is an exclusive one day synergy panel discussions between leading airports and airlines. Don t miss this opportunity to meet a line up of key international speakers and to network with an outstanding group of practitioners and delegates from across the world.