The 5th Annual National Forum on Patient Experience 2017 is dedicated to tactics, inspiration, and new strategies for patient experience in the Canadian healthcare system.
The 5th Annual National Forum on Patient Experience 2017 covers topics such as:
- MAID Legislation: Effectively communicate and maintain trust
- ROI in PX: Demonstrate the value of PFCC to leadership and staff
- Staff Experience: Ingrain PFCC through staff engagement and education
- Patients First Act: Gain insight directly from the Ontario Ministry of Health and Long-term Care
- Home and Community Care: Engage with hard-to-reach patients
The 5th Annual National Forum on Patient Experience 2017 brings together senior attendees from:
- Regional Health Authorities
- Hospitals
- Treatment Facilities
- Research Institute / Association
- Government
- Service Providers
- Clinic / Family / Mental Health
