The Customer Experience Management Roundtables 2014 is a conference that covers topics such as:
- Digitalising CEM:
- Driving customer centricity into the core of your organization
- Delivering an end-to-end customer experience
- Implementing consistent brand experience across multiple touch-points
- Big Data, data analytics and customer segmentation strategies
The Customer Experience Management Roundtables 2014 brings together professionals involved in the Customer Experience Management.