Gartner Customer 360 Summit 2013 covers topics such as: Analytics, Acquiring and Retaining Customers, Customer Experience Management, Collaboration, Customer Relationship Management, Customer Information Management, Customer Service and Support, Customer Satisfaction, Marketing Management, IT Change Management, Sales Management, Marketing to Customers, Social CRM, Sales Strategies and Social Media.
The Gartner Customer 360 Summit 2013 brings together marketing, Senior business and IT leaders including: Chief marketing officers, Chief customer officers, Marketing and sales leaders, Chief information officers, Web and social media strategists, Customer experience and service executives, Managers of customer data and analytics.
