IT Service Management 2016 is a course that covers topics such as:
- Frameworks for IT Processes
- Introduction to IT Service Management 2016
- IT Organisation
- IT Strategy
- Systems Management Architecture and Tools
- Information Security and Risk Management
- IT Asset Management
- The Cost and Value of IT Service Management 2016
- Transition Management
- E-business and IT Service Management 2016
IT Service Management 2016 brings together senior management and decision-takers.