The 4th Annual Digital Content Summit 2017 covers topics such as:
- Service strategies to cater to changing consumer lifecycles
- Breaking down internal silos to improve organisation-wide service
- Driving engagement and monetization through increased brand loyalty
- Designing customer-centricity into the organisation and product from the start
- Upskilling customer service staff to resolve more complex issues
- Ways to build an effective multi-channel strategy
- How to use data analytics to drive engagement and inform product development
The 4th Annual Digital Content Summit 2017 brings together attendees involved or interested in senior professionals interested in publishing.
