Finding Causes and Selecting Solutions for Human Error is a webinar that covers topics such as:
- Example causal taxonomies used by various industries
- How the rate of human error correlates to task complexity, and example "normal" rates
- Human factors guidance documents
- A simple human-process interaction technique
- Six human error solution categories
- Helping interviewees recall specific instances
Finding Causes and Selecting Solutions for Human Error is intended for:
- Environmental
- Anyone Involved in Responding to Quality
- Managers of management systems (e.g., ISO 9001, 14001)
- Safety, IT etc. Failures
- Corrective Action Coordinators, and Process Owners/Managers who want more Reliable Processes