The Global Digital Transformation & Customer Experience Summit covers topics such as:
- How to personalise CX and ensure the data protection
- Customer Experience in the Age of AI
- Increasing organizational efficiency by empowering customers with self-service
- Proactive vs. Reactive Customer Service
- Improving the Customer Experience with Automation
The Global Digital Transformation & Customer Experience Summit brings together attendees from:
- Pharmaceuticals
- Financial Services
- Oil & Energy
- Logistics and Supply Chain
- Automotive
- Retail
- Food & Beverages
- Consumer Goods
- Utilities
- Telecommunications
The Global Digital Transformation & Customer Experience Summit might be held in Amsterdam, Netherlands in Apr 2025.